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LOGISTICS: ALMAVIVA

CHALLENGE

Almaviva faced challenges in accelerating its digital transformation and remaining competitive in international trade. Manual processes and fragmented data limited both its operational efficiency and its ability to make strategic decisions.

They were looking for a digital platform that would automate their processes, allow them to serve more customers, comply with industry regulations and security audits, and integrate with existing platforms.

SOLUTION

Lexica, with its Semantic AI technology, empowers partners like Factica to accelerate business objectives and maximize their clients' ROI. In this case, Factica began implementing a digital platform with a comprehensive roadmap covering all applications, starting in August 2024 with the specific customizations required by Almaviva.


The implementation plan includes the following intelligent applications: Pricing, Operations (imports, exports, ground transportation, and multimodal operations), Document Management, Tracking, Settlements, and integrations with SAP systems and shipping lines.

RESULT

Since go-live in late 2024, AlmaViva reports high satisfaction with 100% of requested functionality delivered. By running their business knowledge directly, without data training, they accelerated their roadmap and, in 2025, expanded the platform with new intelligent apps.


  • Satisfaction: High

  • Scope delivered: 100% of requested functionality at go-live

  • Knowledge utilization: Operationalized domain expertise with no data training

  • 2025 expansion: Added intelligent pricing and inventory applications to strengthen operations

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