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BEMEL - TIBA

CHALLENGE

For BEMEL/TIBA, a multinational logistics operator with a widespread presence across four continents, managing a vast network of shipments across complex logistics processes presented a significant challenge. Manual processes led to inefficiencies, errors, and increased operational costs, affecting timely deliveries and overall customer satisfaction.

SOLUTION

To tackle these challenges head-on, Lexica created LexicaComex, an AI digital platform that houses the Business Glossary of the Global Trade industry to optimize their logistics management platform. Through process automation, the solution streamlines workflows, enhances accuracy and reduces operational overheads. 


By embracing Semantic AI technology, the company achieves efficient operations, cost savings, and improved customer service.This solution not only addresses their current challenge but also positions the company for future growth and increased competitiveness in the freight forwarding industry, across Maritime and Air Import and Export, Land Transportation and Automatic BLS loading Pricing.

RESULT

  • 5 years in market

  • 250+ Internal users

  • 9000+ automatic emails sent per month

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